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Privacy Policy

Last updated: October 2026

The Willington Players ("we", "us") is an amateur drama group based in Willington, Derbyshire. This policy explains what personal information we collect when you use this website, why we collect it, and your rights. If you have any questions, email us at willingtonplayersderby@gmail.com.

What we collect and why

WhenWhatWhy (lawful basis)
You book ticketsName, email address, phone number, any requests you add, the seats and tickets you chose, and your booking referenceTo reserve your seats, send your confirmation, contact you about your booking and check payment (performing our agreement with you)
You tick the box to hear about future showsName and email addressTo email you about future productions (your consent, which you can withdraw at any time)
You use the contact formName, email address and your messageTo reply to you (our legitimate interest in answering enquiries)

We don't use advertising cookies or tracking. The website stores a few small settings in your own browser (for example, so a booking in progress isn't lost). These never leave your device.

Payments

If you pay online, you're taken to SumUp's secure payment page. We never see or store your card details. SumUp processes your payment under its own privacy policy. Cash and cheque payments are recorded against your booking reference.

Who helps us run the website

We use a small number of trusted services to run the site. They only process your information to provide their service to us:

Some of these companies may store data outside the UK. Where they do, they use legal safeguards approved for UK data protection law.

We never sell your information or share it with anyone else for marketing.

How long we keep it

Your rights

You can ask us to see the information we hold about you, correct it, delete it, or stop emailing you. Just email willingtonplayersderby@gmail.com. We'll reply within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ico.org.uk).

Children

Bookings should be made by an adult. We don't knowingly collect personal information from children under 13 through this website.

Changes

We may update this policy from time to time. The latest version will always be on this page.